3tk10's Privacy Policy

3tk10 is a secure online casino and betting platform operating for players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how 3tk10 collects, uses, stores, and where necessary shares your personal information with third parties.

By using this platform or completing registration, you are considered to have accepted the terms of this Policy. This Policy is an integral part of our Terms and Conditions.

2.1 Information Provided Directly by You

When you create an account on 3tk10, log in, or contact us, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Payment method details (partial account numbers for bKash, Nagad, Rocket, or Upay)
• Documents submitted for identity verification (if applicable)

2.2 Automatically Collected Information

When you use the 3tk10 website or app, certain information is automatically collected through technical means:

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of access to the platform
• Record of pages visited
• Gaming activity logs (bet amounts, game types, win/loss records)
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may sometimes receive certain information about you through payment processors and identity verification services. This information is used to ensure the security of your account and to prevent fraud.

3tk10 uses your collected information only for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer support: To resolve your questions and complaints and to provide 24/7 live chat support.
• Security and fraud prevention: To prevent unauthorized access and financial fraud.
• Responsible gaming: To monitor your gaming habits and provide assistance where needed.
• Platform improvement: To analyze user experience and improve the quality of our services.
• Legal obligations: To meet applicable legal requirements.
• Promotional communications: To send bonus and promotional information with your consent.

3tk10 follows industry-standard technical and administrative measures to protect your personal information. The key elements of our security framework are:

• SSL encryption: All data transmissions are secured by SSL/TLS technology, so no third party can read your information.
• Password hashing: Your password is never stored in plain form — it is kept as a one-way cryptographic hash.
• Access control: Only authorized staff can access your personal information, and their activities are logged.
• Firewall and intrusion detection: Our server infrastructure is equipped with advanced firewalls and security monitoring systems.
• Regular security audits: Regular security tests are conducted to identify potential vulnerabilities.

3tk10 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment partners: Minimum necessary information is shared with payment processors to complete transactions via bKash, Nagad, Rocket, and Upay.
• Technology service providers: Technology partners we engage to operate the platform work under strict confidentiality agreements.
• Identity verification services: Limited information may be shared with authorized service providers when required for account verification or fraud prevention.
• Legal authorities: Information may be disclosed in response to a court order, government directive, or applicable legal obligation.
• Business restructuring: In the event of a company merger or acquisition, the new entity will receive information under the same privacy policy.

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. 3tk10 uses cookies to keep your login session active, remember your preferences, and improve the performance of the platform.

6.2 Types of Cookies

• Essential cookies: Required for the core functionality of the platform — maintaining your login session and storing security tokens.
• Functionality cookies: Remember your language preference and other personal settings.
• Analytics cookies: Help improve the platform by analyzing which pages are visited most.

Cookies can be disabled from your browser settings, though this may limit some features of the platform.

3tk10 retains your personal information only for as long as necessary to fulfill the relevant purpose or to comply with legal obligations. General retention guidelines:

• All profile information is retained for as long as your account is active.
• Financial transaction records are kept for a period determined by applicable law, even after an account is closed.
• Marketing-related information is deleted after you withdraw your consent.
• For inactive accounts, data is reviewed after a set period and unnecessary information is deleted.

As a user of 3tk10, you have the following rights:

8.1 Right to Access Your Information

You may request a copy of the information we hold about you at any time. This request must be made through our support team.

8.2 Right to Correct Your Information

If any information in your profile is incorrect or incomplete, you may request a correction. This can be done through account settings or via support.

8.3 Right to Delete Your Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Withdrawing Marketing Communications

If you no longer wish to receive promotional emails or messages, you may withdraw your consent at any time. Make this change through account settings or via support.

8.5 Data Portability

Where applicable, you may request your information in a structured, commonly readable format.

3tk10 provides services only to individuals aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor is using our platform, we will immediately close that account and take steps to delete the associated information. Parents who believe their child has registered without authorization may contact the support team.

Your information may be processed and stored on servers located outside Bangladesh. In such cases, we ensure that data transfers occur through secure channels and that appropriate protections are in place at the destination.

The data protection standards in countries to which information may be transferred may not be the same as in your own country. However, we always ensure contractual protections that meet industry standards.

3tk10 reserves the right to review and update this Privacy Policy at any time. For significant changes, we will:

• Display a clear notice on the platform.
• Send updates to your registered email where necessary.
• Note the date of changes on this page.

Continued use of the platform after any changes means you have accepted the updated Policy. We therefore recommend visiting this page regularly.