3tk10 Terms and Conditions
Please read the full terms and conditions carefully before using this platform. Everything from account registration to payments, bonuses, and responsible gaming guidelines is detailed here.
These terms and conditions ("Agreement") form a legal agreement between the 3tk10 platform and you, the user ("you" / "Player"). By using the 3tk10 website, mobile version, or any related service, you are considered to have fully accepted these terms and conditions. If you do not agree with these terms, please refrain from using the platform.
3tk10 is a safe and reliable online entertainment platform for players in Bangladesh. We follow SSL encryption and fair play policies. These terms and conditions may change at any time — a notice will be posted on the platform when changes are made.
Table of Contents
- 1. Eligibility and Age Requirement
- 2. Account Registration and Verification
- 3. Deposits and Withdrawals
- 4. Bonuses and Promotions
- 5. Gaming Rules
- 6. Responsible Gaming
- 7. Privacy and Data Protection
- 8. Prohibited Activities
- 9. Limitation of Liability
- 10. Account Suspension and Closure
- 11. Dispute Resolution
- 12. Amendments to Terms
Eligibility and Age Requirement
Age Requirement
You must be at least 21 years old to participate on the 3tk10 platform. Use of this platform by minors is strictly prohibited. Identity documents may be requested at any time for age verification.
Important: For those aged 21 and above only. Providing a false age will result in immediate account cancellation.
Geographic Eligibility
3tk10 primarily provides services to residents of Bangladesh. You confirm that using online gaming services from your current location is lawful. 3tk10 will not be held responsible for access from any restricted region.
Declaration of Capacity
By using the platform, you declare that:
- You are a legally capable person and are using this service voluntarily.
- The funds deposited into your account are your own and come from a legitimate source.
- You are not currently enrolled in any active self-exclusion program.
- You are playing solely for entertainment and do not consider gambling a source of income.
Account Registration and Verification
Single Account Only
Only one account per person is permitted. Opening more than one account under the same person's name is strictly prohibited. If multiple accounts are detected, all accounts will be closed and any bonuses will be forfeited.
Security Responsibility
It is your responsibility to keep your login credentials (username and password) completely confidential. If there is any unauthorised access to your account, notify support immediately.
Accuracy of Information
All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account cancellation and forfeiture of balance.
Identity Verification (KYC)
3tk10 may request the following documents at any time for Know Your Customer (KYC) verification:
- A copy of your National Identity Card (NID) or passport.
- Proof of ownership of an active mobile number (confirmation of bKash, Nagad, Rocket, or Upay number).
- Proof of residence, if required.
Withdrawal requests may be put on hold until the verification process is complete.
Deposit and Withdrawal Policy
Deposits
The currently accepted methods for depositing funds at 3tk10 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳100 for all methods.
- Deposits must be made only from a registered mobile banking account.
- Deposits from third-party accounts are strictly prohibited.
- The deposit amount will be added to your account once confirmed.
Withdrawals
The minimum withdrawal amount is ৳800. Withdrawals will only be sent to the same mobile banking account from which the deposit was made.
- Withdrawal requests are typically processed within 5 to 30 minutes.
- Withdrawals may be temporarily delayed if a verification process is ongoing.
- Withdrawals may be blocked in cases of money laundering or suspicious transactions.
Note: 3tk10 may request additional information to verify a transaction without providing a specific reason. This is part of ensuring platform security.
Bonus and Promotion Terms
Welcome Bonus
New players at 3tk10 receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000.
A 25x wagering requirement must be met before withdrawing the bonus. Wagering is calculated on the bonus amount only. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before withdrawing the bonus winnings.
Bonus Abuse
Bonus abuse will be considered to have occurred if:
- An attempt is made to claim bonuses from multiple accounts.
- Betting patterns are consistently designed to avoid meeting wagering requirements.
- A bonus is claimed on behalf of a previously closed account.
In such cases, the bonus and any associated winnings will be forfeited.
General Bonus Policy
- Bonus offers may be changed or withdrawn without prior notice.
- Each promotion may have a specific validity period.
- Bonuses cannot be converted to cash — they are for gaming use only.
- Claiming multiple bonuses at the same time is not allowed unless specifically permitted.
Gaming Rules
Game Fairness
All games offered at 3tk10 are operated by third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others). The outcomes of these games are determined by a Random Number Generator (RNG), which ensures fair play.
Technical Issues
If a game is left incomplete due to an internet disruption or technical error, the system will settle it based on the last recorded result. In such situations, the decision of 3tk10 will be considered final.
Prohibited Behaviour in Gaming
- Exploiting any bugs or vulnerabilities in game software.
- Using bots or automated software to play games.
- Colluding as a group to gain an advantage against the casino.
- Any attempt to manipulate game outcomes.
Responsible Gaming Guidelines
Our Commitment
3tk10 places the highest importance on responsible gaming. Gambling is entertainment — it is not a source of income or a way to solve financial problems. We offer the following tools to protect players:
- Deposit limits: You can set your own daily, weekly, or monthly deposit limits.
- Session limits: Automatic logout after a set period of time.
- Self-exclusion: You can request to exclude yourself from the platform for a set period.
- Reality check: Reminders at set intervals showing how long you have been playing.
To use these tools or for more information, visit our Responsible Gaming page.
Signs of Problem Gaming
- Betting more than your budget allows.
- Playing more to recover money you have lost.
- Problems in family life or work due to gaming.
- Being unable to stop gaming.
Get Help
If you feel that gambling is having a negative impact on your life, please contact our support team. Help is available via 24/7 live chat or email ([email protected]).
Privacy and Data Protection
Data Collection and Use
3tk10 collects users' personal information solely for the purposes of providing services, verifying identity, and ensuring security. Your information is not sold to third parties.
SSL Encryption
All data transfers on the platform are protected by SSL (Secure Socket Layer) encryption. Information related to financial transactions is processed to the highest security standards.
To read our full privacy policy, visit the Privacy Policy page.
Prohibited Activities
Strictly Prohibited Activities
Involvement in any of the following activities will result in immediate account closure and forfeiture of the associated balance:
- Money laundering or use of funds from illegal sources.
- Fraudulent activities or deceiving other users.
- Creating multiple accounts to abuse bonuses.
- Using bots or automated software.
- Exploiting technical vulnerabilities of the platform.
- Operating an account in the name of a third party.
- Registering using a false identity.
- Financing terrorism or any illegal activities.
Limitation of Liability
Limited Platform Liability
3tk10 will not be held responsible in the following cases:
- Loss of a game due to internet connection disruption.
- Losses caused by technical issues with the user's device.
- Issues caused by third-party server or service disruptions.
- Theft of login credentials due to the user's own negligence.
Service Availability
3tk10 strives to provide service 24/7, however the service may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. In such situations, 3tk10 will attempt to provide advance notice.
Account Suspension & Closure
Closure by 3tk10
3tk10 may suspend or permanently close any account without prior notice for the following reasons:
- Violation of terms and conditions or involvement in prohibited activities.
- Providing a false identity or information.
- Instructions from law enforcement agencies.
- Prolonged inactivity on the account.
Closure by the User
You may request to close your account at any time by contacting our support team. Any pending wagering requirements must be fulfilled before account closure, and the verified balance may be withdrawn through the normal process.
Dispute Resolution
Complaint Submission Process
If you have any dispute or complaint, please contact our support team first. Submit your complaint via 24/7 live chat or by email at [email protected]. The support team will review your complaint and provide a resolution as quickly as possible.
In disputes related to game results, the game provider's server logs will be considered as final evidence. 3tk10's decision will be considered final without any third-party mediation.
Terms & Conditions Amendment
Right to Make Changes
3tk10 reserves the right to change, update, or amend these terms and conditions at any time. A notice will be posted on the platform for significant changes.
Continued use of the platform after changes are published will be considered as your acceptance of the new terms and conditions. Therefore, it is advised to review this page regularly.
Please note: Although these terms and conditions are written in Bengali, in the event of any dispute, the interpretation by 3tk10 authority will be considered final.
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